All printed books are fulfilled and shipped by LuluDirect, our trusted Print-On-Demand partner.

Please allow 7–14 business days for processing and shipping. Delivery times may vary depending on your location.

Yes! Once your order has shipped, our system will send a tracking link directly to your email.

At this time, we only ship within the United States. However, if you are outside the U.S. and interested in purchasing a printed book, please contact us directly, and we’ll do our best to assist you.

Because printed books are made to order, we do not accept returns or exchanges unless your item arrives damaged or defective. Please contact us if there’s an issue.

Reach out to us within 7 days of receiving your order. Email our support team with your order number and photos of the damaged item so we can help resolve it promptly.

Digital downloads (like eBooks or journals) are non-refundable due to their instant-access nature. If you encounter download issues, please contact our team for support.

After checkout, you’ll receive an email with a download link. You can also access your files directly through your account dashboard.

You’ll have lifetime access to your purchased digital files. Be sure to save a copy to your preferred device.

Our digital products are for personal use only. Sharing or redistributing them is not permitted.

Click “Forgot password?” on the login page to reset your password. If the issue continues, please reach out to our Chat Support on the journal dashboard or contact us directly.

You can check out as a guest for physical books. However, creating an account gives you easy access to your digital journals, downloads, and progress tracking.

Log in and go to My Account to edit your profile, view purchases, or download digital files.

The printed journals are physical books you can write in by hand. The digital journals (also called online journals) are designed to be accessed online through your personal account. Once your payment is confirmed, an account will be automatically created for you, and your login credentials will be sent via email. You’ll then be able to log in to your dashboard to write, reflect, and track your progress digitally.

Our eBooks are interactive PDFs designed for on-screen use. However, you may print them for personal use if preferred.

All printed books feature a colored cover and a black-and-white interior. This design keeps them elegant, easy to read, and ideal for personal journaling or note-taking.

Yes. All prices for printed books, eBooks, and journals are subject to change without notice. We recommend checking the product page before purchase to ensure you have the most up-to-date pricing.

“Vessana” represents the journey toward wholeness and healing. Our mission is to create faith-based tools that help you process emotions, reflect deeply, and grow spiritually.

No. We are not a mental health clinic or therapeutic provider. Our resources are created for awareness, education, and personal reflection — not therapy.

You can reach us via the chat support on your online journal dashboard or by using our Contact Us page.